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Privacy Policy

Last updated March 04, 2026

Introduction

This Privacy Policy explains how Jumpwag collects, stores, uses, and shares personal information when you use our website, app, and related services.

If you do not agree with this policy, please do not use our services. If you have questions, contact us at support@jumpwag.com.

1. What Information Do We Collect?

We collect information you provide directly, including names, email addresses, passwords, billing information, creator profile details, and support messages.

We also collect technical and usage information automatically, including IP address, browser and device characteristics, operating system, usage events, pages viewed, and interactions with our services.

We do not intentionally collect sensitive personal information.

2. How Do We Process Your Information?

We process personal information to create and manage accounts, provide and improve the services, personalize recommendations, process payments, provide support, communicate updates, request feedback, monitor security, prevent fraud, and comply with law.

We may process information for marketing or analytics where permitted by law or with your consent where required.

3. Legal Bases

Depending on your location, we may rely on consent, performance of a contract, legitimate interests, legal obligations, or vital interests as legal bases for processing personal information.

You may withdraw consent where processing is based on consent, subject to applicable law.

4. When and With Whom Do We Share Information?

We may share information with vendors, service providers, contractors, payment processors, hosting providers, analytics tools, authentication providers, AI service providers, customer support tools, and other third parties that help us operate the services.

We may also share information in connection with business transfers, legal obligations, enforcement of our terms, protection of rights and safety, or with your consent.

5. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate the services, improve performance, remember preferences, measure usage, and support marketing.

You can usually manage cookies through your browser settings, but disabling cookies may affect certain service features.

6. AI Products

JumpWag uses artificial intelligence and related technologies to analyze trends and generate content ideas.

Inputs, outputs, and related personal information may be shared with AI service providers as needed to provide these features, subject to our agreements with those providers.

7. Social Logins

If you register or log in using a third-party social account, we may receive profile information from that provider, such as your name, email address, profile picture, or other information you choose to make available.

We use this information only for the purposes described in this policy.

8. How Long Do We Keep Information?

We keep personal information for as long as needed to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

When we no longer have a legitimate need to process personal information, we delete, anonymize, or securely store it until deletion is possible.

9. How Do We Keep Information Safe?

We use reasonable technical and organizational safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, or to object to certain processing.

You can review or update account information through your account settings or contact us at support@jumpwag.com.

11. Do-Not-Track Features

Some browsers include Do-Not-Track signals. Because there is not yet a uniform standard for responding to these signals, we do not currently respond to them.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at support@jumpwag.com.